FOR SMALL EXPORT SHIPMENTS (lower than $10,000 in order volume), the following terms apply: (1) All Safety Products, Inc. presently ships products Ex-Works (INCO Terms) to your designated U.S. Freight Forwarder within 48 contiguous states (Alaska and Hawaii not included. You are responsible to pay for the freight from your U.S. freightforwarder to your final destination.) In some instances, we will arrange for direct shipping; 2) All Safety Products, Inc. requires a wire exchange of monies to our bank account prior to shipping products. All Safety Products, Inc. will provide a bank officer’s name and account information to facilitate transfer of funds. Please include any charges from your bank (VAT, surcharges, etc.) since payment short of our total quote may delay shipment; (3) All Safety Products, Inc. will provide required documents with shipment to facilitate customs and international shipping. (4) All Safety Products, Inc. prices will have shipping charges quoted as a separate price unless you request a different pricing structure.

FOR LARGE VOLUME SHIPMENTS ($10,000 or higher in order volume), the following terms apply: (1) All Safety Products, Inc. presently ships products Ex-Works (INCO Terms) to your designated U.S. Freight Forwarder within 48 contiguous states (Alaska and Hawaii not included. You are responsible to pay for the freight from your U.S. freightforwarder to your final destination.) In some instances, we will arrange for direct shipping ;2) All Safety Products, Inc. can work with a letter or credit or a wire transfer. For a Letter Of Credit (LOC), the order amount needs to exceed $10,000 (USD) and customer will need to pay all documentation costs. All Safety Products, Inc. will provide a bank officer’s name and account information to facilitate transfer of funds if wire transfer is agreed upon; (3) All Safety Products, Inc. will supply required documents on your behalf to your designated Freight Forwarder (commercial invoice, etc.) to facilitate customs and international shipping; (4) All Safety Products, Inc. prices will have shipping charges quoted as a delivered price to your U.S. Freight Forwarder, unless you request a different pricing structure or there are special weight/size dimensions to be considered.

Warranty – The Handiwash Unit carries a 12 month warranty from date of purchase covering faulty parts and workmanship.  The Port-A-Hot heater carries a 12 month warranty from date of sale against defects.  Damage from freezing or abuse is not covered.  All of the other handwash sinks and sanitation equipment (PS02-1000, PSW1-1000, Sanistand, SK3-1000, PS14-1000, BRA1-1000 and BRA1-2000) carry a 12 month warranty from date of purchase covering defective parts and workmanship.

Delivery, Damage and Returns/Exchanges – The buyer is urged to check each incoming shipment carefully before acknowledging receipt from the carrier. Claims for shortages or wrong parts on orders will not be considered unless presented to All Safety Products within 30 days of receipt by buyer. All goods returned within 30 days to All Safety Products in original or resalable condition are entitled to a refund minus the original shipping costs. There may be a restocking fee of 15% required on certain returned items. We will discuss this with you before deducting this from your refund/credit. You need to request an RGA number from All Safety Products, Inc. before returning products. For lost shipments, buyer needs to notify All Safety Products within 30 after expected delivery date passes. We allow two (2) weeks only after expected delivery date for Ocean or Air Freight lost shipment notification. All Safety Products notifies customers of tracking number via supplied internet / original order contact information. Customer assumes liability for tracking products. If contact information initially supplied from customer is incorrect (wrong E-mail address, phone number, etc.), All Safety Products, Inc. does not assume liability for lost shipment if unable to contact customer in a timely manner.

Freight Rate Guarantee - All Safety Products, Inc. reserves the right to adjust shipping charges.  We will notify you prior to shipping for your permission unless you tell us to process order without shipping cost verification and then we accept this as permission to make freight adjustments if necessary.  We review all shipping charges and will issue checks/credit card refunds for freight overages. We make our money on products, not shipping! This is our freight rate guarantee.